Platform · Orayo AI

The staff member that doesn't sleep.

Residents speak. Orayo classifies, routes, drafts, reminds, and answers — in Hindi, Tamil, English, or whatever the resident actually thinks in. The work happens before anyone notices.

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Multilingual by default. Built for the languages your residents already speak.

Voice complaints

Speak. Don't type. Don't fill a form.

The resident taps the mic and describes the problem. Orayo transcribes, translates if needed, and structures it into a complaint with category, urgency, and location.

  • Hindi, Tamil, Telugu, Malayalam, Kannada, Bengali, Marathi, Gujarati, Punjabi, English
  • Photo attachments for proof
  • No forms, dropdowns, or waiting
Auto-classification & routing

Plumbing or electrical? Orayo decides.

Every complaint is read, classified, and routed automatically. The right vendor gets a structured ticket. The wrong vendor doesn't waste time.

  • Category, sub-category, and severity inferred
  • Vendor selected based on history and load
  • Editable by admin if the inference misses
Policy Q&A

Reads your bylaws so residents don't have to.

Residents ask policy questions in plain language — pet rules, parking norms, move-in procedures, deposit refunds. Orayo answers from your society's actual documents, not generic templates.

  • Trained on your uploaded society policy
  • Cites the source section
  • Escalates to committee if the answer isn't there
Notice drafting

From a one-line prompt to a finished notice.

Tell Orayo what the notice is about — water shutdown, festival celebration, AGM date — and it drafts the message in your society's tone. Edit, target, send.

  • One-line prompt to draft
  • Tone matches your society's voice
  • Targeted delivery by tower, floor, or unit
Anomaly surfacing

Flags what you'd miss.

Residents about to fall behind on dues. Vendors slipping on resolution times. Complaints quietly piling up in one tower. Orayo surfaces it before the committee has to ask.

  • Overdue payment patterns
  • Vendor performance dips
  • Complaint clusters by location or category

How a request flows through Orayo AI

01

Resident speaks

Voice input in any supported language, with optional photo.

02

AI classifies

Category, severity, and location inferred. Translated if needed.

03

Routed automatically

Right vendor or department gets a structured ticket with a slot.

04

Confirmed and learned

Resident confirms resolution. Performance feeds back into routing.

The before and after

Without Orayo AI

  • Resident types vague descriptions into a form
  • Treasurer reads, classifies, forwards manually
  • Vendor learns about it on WhatsApp, maybe
  • Status updates depend on memory
  • Anomalies surface only when someone complains loudly

With Orayo AI

  • Resident speaks in their language, attaches a photo
  • AI classifies and routes in seconds
  • Vendor gets a structured ticket with location and slot
  • Status updates fire automatically at every state change
  • Anomalies surface before they become problems

What's supported

Languages

  • Hindi
  • Tamil
  • Telugu
  • Malayalam
  • Kannada
  • Bengali
  • Marathi
  • Gujarati
  • Punjabi
  • English

Input methods

  • Voice
  • Text
  • Photo attachments
  • In-app chat

AI capabilities

  • Complaint classification
  • Vendor routing
  • Policy Q&A from bylaws
  • Notice drafting
  • Anomaly detection on dues, complaints, and vendor performance

Tracking

  • Open, assigned, in progress, resolved
  • Slot booking
  • Resolution timestamp
  • Resident confirmation
  • Re-open flow

This is the moat.

Other platforms ask residents to fill forms. Orayo asks them to speak. The same engine reads bylaws, drafts notices, flags arrears, and learns your society's patterns over time.

See it in action

Stop running your society on forms.

Book a 30-minute demo. We'll show you Orayo AI configured for a society like yours.

Book a demo