A unified guest acquisition, engagement and retention platform.
Orayo connects Hotels, Resorts, Homestays and PGs with a members-only traveller community — while giving you tools to acquire guests, increase in-stay revenue, improve occupancy and build repeat business.
No OTA-style dependence. No requirement to give up control of your property proposition.
*Illustrative only. Actual OTA commissions vary by channel, programme and property.
Orayo is designed around a simple idea: your property should not have to choose between getting bookings and building a direct relationship with the guest.
A predictable, flat Orayo charge can replace a percentage-based distribution cost. The economics improve as room tariffs rise.
Member bookings give you a direct distribution channel. Orayo Request can also bring specific guest requirements to relevant properties.
Use permitted post-stay outreach and member offers to create recall, repeat visits and a longer guest relationship.
Properties can participate in the member marketplace, respond to selected guest requirements, or use both channels together.
Rooms, facilities, policies, offers and member privileges — under your control.
Decide your rates, upgrades, credits, packages or other exclusive benefits.
Respond to relevant Orayo Requests when you have the inventory or occupancy need.
With appropriate guest consent, use post-stay promotions to encourage repeat bookings.
Guests browse your participating property and can book directly using your member proposition.
When you have a need to improve occupancy, you can choose to respond to relevant guest requirements.
Orayo can grow with your property. Start with distribution and add the modules that make sense for you.
Listings, member offers, availability and direct bookings.
Guest requests, hotel responses, group demand and selected inventory opportunities.
AI-enabled ordering, room service, housekeeping, FAQs, feedback and in-stay communication.
Promote food, spa, amenities, upgrades, activities and other in-stay opportunities.
Post-stay offers and permitted promotional outreach to encourage repeat bookings.
Guest requests, occupancy, dashboards, billing, collections and selected PMS-style functions.
Whether you operate a boutique hotel, resort, homestay, guest house or PG, Orayo can give you a member-facing distribution channel without requiring you to become an OTA.
“You decide the offer. You control the inventory. Orayo helps find the guest.”
Use the economics of direct distribution to create a proposition guests value — while protecting your commercial control.
Offer a member rate when you want, or preserve the room rate and add breakfast, credits, upgrades or flexibility.
Use in-stay promotions to increase food, amenities, experiences and other ancillary revenue.
With appropriate consent and agreed usage, build permitted post-stay engagement instead of losing the relationship after checkout.
Join Orayo as a founding property partner and start with the modules that make commercial sense for you.
FAQ
Everything teams ask before they book a demo — bylaws, billing, languages, security.
Orayo.ai is built for the people who run residential and hospitality properties — societies, hotels, guest houses, hostels, and homestays — and the residents, guests, and partners they serve. It handles complaints, communication, payments, security, operations and much more, all from a unified platform.
Residents and guests speak or type their issue in their own language. Orayo.ai understands it, classifies it, and routes it to the right team — plumbing, housekeeping, engineering, front desk, security — without human intervention. Response times drop by up to 90%.
Smart visitor and guest management, smart parking management, verified service-staff directory, real-time alerts, and one-tap emergency notifications. The people in your property stay protected and informed.
Yes. Available round the clock. Currently serving in English and all major international languages — French, German, Chinese, and more. Hindi is also available in speech. Other languages will continue to be added as we progress.
Yes. Instant notifications for notices, feedback, emergencies, and announcements — no missed messages, no WhatsApp clutter, no physical notice boards.
Users view bills, track dues, and pay securely through an integrated gateway. Managers and receivables teams get clear visibility on collections and pending payments.
You get seamless process compliance, auditability, mass notifications, digital notice boards, complaint tracking, and reports for continuous improvement — across societies, hotels, guest houses, hostels, and homestays — with a fraction of the manual effort.
Yes. With property consent, vendors publish offers, track effectiveness, and reach residents and guests directly. The people in your property discover trusted local services without leaving the app.
Yes. Orayo.ai's smart assistant clarifies any query on bylaws, house rules, parking, visitor timings, pet policies, or payment norms — by text or voice, in the language the person asks in, anytime.
Yes. Orayo.ai is priced for value, with white-label flexibility — your branding, a premium digital experience, and pricing that scales with the size of your property.
Highly. Industry-standard encryption, secure cloud infrastructure, role-based access, and regular audits. Personal information, payments, and visitor or guest records are accessible only to authorised users — private, safe, and confidential.