For Hotels & Resorts

One system for the front desk, the back office, and everything in between.

Orayo brings reservations, guest messaging, billing, and operations onto one platform - with Orayo AI handling the queries, requests, and follow-ups that eat your team's day.

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Built with hotel operators across India. Onboarding launch partners now.

Your stack is fighting your service

The PMS doesn't talk to the channel manager. The booking engine doesn't know about the messaging tool. Guests text on WhatsApp, message on Booking.com, and email the front desk - three inboxes, one team, no context. Housekeeping runs on a printout. Engineering runs on a logbook. The team is busy, but the guest can tell.

The front desk stops being the bottleneck

Reservations, channel sync, guest messaging, room operations, and billing run as one system. Guests get answers in seconds, in their language, from Orayo AI - at any hour. Your team gets to do what only humans can: make a stay memorable.

A weekend, with Orayo

Friday evening: a corporate guest's flight is delayed. They message on WhatsApp. Orayo AI confirms the late arrival, holds the room, and pings housekeeping. Saturday morning: a couple asks for restaurant recommendations in three languages between them. Orayo AI answers, books a table, sends directions. Sunday: checkout queries resolve themselves; folios go out by UPI link.

Everything you need, nothing you don't

Property management

Rooms, rates, availability, all in one place.

Channel manager

Sync with OTAs in real time. No double bookings.

Guest messaging

One inbox for WhatsApp, web, email, OTA chat.

Orayo AI concierge

Answers in seconds. Multilingual. 24×7.

Housekeeping

Live room status, mobile assignments, no printouts.

Engineering

Maintenance tickets, vendor dispatch, audit trail.

Direct booking

Take direct bookings. Skip the OTA cut.

Billing & folios

Itemised invoices, GST, UPI, cards, links.

Reports & analytics

Occupancy, ADR, RevPAR, on demand.

Orayo AI: a concierge that scales infinitely

A guest at 2 AM asks for a late checkout - Orayo AI checks the schedule, confirms the request, flags housekeeping. The same engine handles room service, restaurant recommendations, billing questions, and pre-arrival messaging. In the guest's language. With your hotel's voice.

See Orayo AI in action

Trust at the property level

Guest data stays encrypted. Payment processing is PCI-aligned. Our handling complies with India's DPDP Act and respects global standards. Your data is yours.

  • PCI-aligned payment processing
  • Encryption in transit and at rest
  • DPDP-aligned data handling
  • Never used to train models for other customers

Operational in days

01Connect your inventory, channels, and existing tools
02Configure rate plans, room types, and service catalog
03Train Orayo AI on your hotel's policies and tone
04Go live with parallel running until your team is comfortable

The front desk shouldn't be the slowest part of the stay

Book a 30-minute demo. We'll show you Orayo configured for a hotel like yours.

Book a demo