Platform · Reports & analytics

Where the time goes. Where the money goes.

Collection rates, complaint volumes, vendor performance, amenity usage — every metric your committee needs, on one screen, at any time.

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The dashboards committees actually open.

Operations

How long things actually take.

Average resolution time per category, per vendor, per month. Where bottlenecks form. Which complaints take a week and shouldn't.

  • Average finalisation time per request
  • Department-level frequency
  • Vendor performance breakdown
Finance

Collected. Pending. Overdue.

Monthly collection rates, unit-level outstanding dues, category-wise spend, advance payment positions. Numbers your treasurer can present without a spreadsheet.

  • Monthly collection summaries
  • Per-unit outstanding dues
  • Category-wise spend trends
Engagement

Who uses what.

Amenity usage trends, poll participation rates, app adoption per unit. Where to invest, where to retire features, what to celebrate.

  • Amenity booking heatmaps
  • Poll participation by demographic
  • Active resident counts
Token usage

What the AI is doing.

Voice complaint volumes, AI processing usage, language breakdown. Transparent and exportable.

  • Token consumption per period
  • Input and output breakdowns
  • Date-range filters

What's supported

Operational metrics

  • Average resolution time
  • Department frequencies
  • Vendor performance
  • Open vs closed ticket counts

Financial metrics

  • Collection rate
  • Outstanding dues by unit
  • Category-wise spend
  • Advance payment ledger

Engagement metrics

  • Amenity bookings per period
  • Poll participation rates
  • Notice read rates
  • Active resident counts

Filters

  • Date ranges
  • Per unit
  • Per category
  • Per department
  • Per vendor

Orayo AI tells you what to look at.

The committee shouldn't hunt for the bad number. The system surfaces anomalies, slipping vendors, units about to fall behind — before you'd have noticed.

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Stop guessing what's working.

Book a 30-minute demo. We'll show you analytics configured for a society like yours.

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